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Symphony Users Rejoice: TaDa Chatbot Provides Real-Time Reference Data directly to Users’ Devices

In today's fast-paced financial industry, time is money. Operations teams spend a significant amount of time manually retrieving and reconciling data, which can be both tedious and error-prone. To address these challenges, ETD has developed the TaDa chatbot on the Symphony platform. In this blog, we look at the many efficiencies chatbots are bringing to financial services businesses and how, by connecting ETD’s reference market data to them, they’re a game-changer for staff.

The Problem with Slow and Error-Prone Data Retrieval

Firstly, let’s look at the current landscape facing many today in financial institutions. The biggest drain of time for a bank’s client-facing employees is the retrieval and manipulation of data to help serve their client’s needs. Often data is disparate and siloed and stored in multiple formats. Answering the simplest query can require an army of people across the front, middle and back office. Due to the data being stored in multiple locations, it often requires manual copy and paste to achieve consistent formatting. This tends to lead to errors and delays which can further impact decision-making, in the case of time-sensitive data, and can lead to lost revenue on trading opportunities.

Accessing and Sharing Data Seamlessly on Symphony with the TaDa Chatbot

With TaDa, Symphony users no longer have to collate data across disparate systems, saving them valuable time and reducing the risk of human errors. This chatbot provides immediate gains to financial institutions by enabling them to access and share data seamlessly and from within the familiar chatbot environment.

TaDa enables instant access to high-quality reference data, including Symbology, Corporate Actions, Calendar Dates, Contract Specifications, and Historical Transaction Reporting, allowing for immediate responses to user queries.

The Benefits of Real-Time Reference Data Access on Symphony

TaDa is designed to help resolve trade risk, clearing, settlement, and regulatory reporting issues. This powerful tool leverages ipushpull technology to provide a fast and reliable way to access and share data. The benefits include:

  • Automated data manipulation. ETD’s data is preconfigured, using ipushpull, to then be delivered directly to user devices.

  • Instant access to all ETD market data and Symbology. Chose which of our services you wish to use.

  • A familiar and intuitive user interface. Users familiar with Symphony chat will immediately be able to use the TaDa chatbot.

  • Quick to implement. It’s as easy as requesting to connect to the TaDa chatbot in Symphony!

With the TaDa chatbot, we're providing financial institutions with an easy-to-use tool that helps them access and share critical reference data in real time. This is a game-changer in managing post-trade operations efficiently.
Simon Coughlan, ETD Technology Director

TaDa Chatbot: Revolutionising Trade Operations

TaDa's real-time data access and seamless sharing capabilities provide Symphony users with a significant advantage over their competitors. By removing the need for email exchanges, spreadsheets, and legacy systems, TaDa enables financial institutions to streamline their operations and achieve quick gains.

The financial industry is evolving at a rapid pace, and we understand the need for faster and more efficient ways of managing data. TaDa chatbot on the Symphony platform is our answer to this challenge, providing Symphony users with a powerful tool to streamline their operations and achieve quick gains.
Simon Coughlan, ETD Technology Director

Request a trial and be up and running in minutes!

Implementing TaDa is quick and easy, you can request a 30-day trial and be up and running in minutes querying ETD data in your Symphony environment. Here you can find the steps to quickstart your TaDa trial. Alternatively, if you are not running Symphony yet or would prefer to organise a demo, please get in contact.

The TaDa chatbot is a game-changer in the financial industry, providing real-time reference data access and seamless data-sharing capabilities on the Symphony platform. With this powerful tool, Symphony users can save time, reduce errors, and improve their efficiency in managing trade operations. It's no wonder that leading institutions have chosen TaDa chatbot to transform their operations, and you can too! Learn more about our chatbot solutions, or if you would like to speak to one of the team, please contact us.

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